Buying Solar Wisely

How to get fair quotes, pick an installer, read a contract and avoid the common traps.

Solar installation technician on rooftop
Photo: CoCreatr from Yokohama, Japan, CC BY-SA 2.0, via Wikimedia Commons

Most solar regrets come from the sales process, not the panels. Take your time, get several quotes and compare them on the same terms.

Before you call anyone

  • Gather twelve months of electric bills. Note your kWh use and your rate structure.
  • Check your roof’s age and condition. If it needs replacing within about ten years, do that first; removing and reinstalling panels costs extra.
  • Look up your local incentives and your utility’s export credit rules.
  • Run the calculator so you know roughly what size and price to expect.

Getting and comparing quotes

  1. Ask at least three installers. Include a local company that has worked in your area for years.
  2. Compare price per watt. Divide the total price by system size in watts. This makes different sized offers comparable.
  3. Compare production estimates. Ask for the expected kWh per year and how it was calculated. An estimate far above the others is a warning sign.
  4. Compare equipment. Panel brand and model, inverter type, battery chemistry and warranties.
  5. Compare the fine print. Workmanship warranty, who handles permits and interconnection, and what happens if the company goes out of business.

Questions to ask every installer

  • Are you licensed and insured here? Can I see your license number?
  • Do your own crews install, or do you subcontract?
  • Are your designers or electricians certified (for example NABCEP in North America)?
  • How long is your workmanship warranty, including roof leaks?
  • What will my savings be under my utility’s current export rules, not the old ones?
  • Can I talk to three customers whose systems are at least three years old?

Red flags

Walk away if you hear: “free solar,” “a government program that pays for everything,” “this price is only good today,” or a promise that your bill will be zero forever. Never sign on a tablet at your door without reading the full contract.

  • Savings calculated with credits or tax breaks you do not qualify for. In the United States, homeowners who buy a system can no longer claim the federal 30 percent credit for systems installed after 2025.
  • Loan payments that include a large hidden dealer fee to show a low interest rate.
  • Leases with steep yearly price escalators, or unclear terms if you sell your home.

Ways to pay

Option Who owns it Pros Watch out for
Cash You Highest lifetime savings, simplest Large upfront cost
Solar or home equity loan You Own it with little upfront Dealer fees, interest rates
Lease A company No upfront cost, maintenance included Escalators, transfer when selling
Power purchase agreement (PPA) A company Pay only per kWh produced Contract length, buyout terms
Community solar subscription A project owner No roof needed, works for renters Contract terms, availability
PACE or on bill financing You Repaid through property taxes or bills Liens, total cost

After the contract: permits to power on

  1. Site survey and final design.
  2. Building and electrical permits from your city or county.
  3. Utility interconnection application.
  4. Installation, usually one to three days for a home.
  5. Inspection by the local authority.
  6. Permission to operate from the utility. Do not switch on before this.

Keeping it working

Check your monitoring app monthly. A sudden drop usually means a tripped breaker, a failed inverter or heavy soiling. Rinse panels with plain water from the ground if dust is heavy, and never walk on them. Keep every document: contract, warranties, permits and the as built wiring diagram.

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